Infrastructure Specialist

Vacancy for Infrastructure Specialist

· Highly dynamic and fluctuating telecommunications industry

· Frequently changing technological environment

· Deadline-driven environment

· Participative environment – highly diverse and team-focused

· Within the legal, regulatory and commercial environment of South Africa

· A strong need to comply with and align with new and changed processes, policies and procedures

· Highly competitive market with new and established competitors, increased focus on Company to target these markets and the

· development of the company offer

· Regulated Wholesale environment

· Alignment with CS framework

· Evolving competitive market with regulator preferences towards imposing controls on services

· Input into planning of Operational Activities

· Manage SLA’s/contracts

· Facilitate/manage client/customer activities

· Maintain, develop and implement processes/procedures

· Problem Identification and Resolution

· Process and Procedure Effectiveness

· Process and Procedure Effectiveness

• Recommend innovative solutions to enhance processes and procedures wherever possible

• Establish sound relationships with key stakeholders

• Proactively identify potential bottlenecks to ensure deadlines are met

• Solve problems timeously and effectively, and know when to escalate

• Initiate resolutions of operational problems

• Recommend ways to minimize inefficiencies

Minimum Requirements

· Technical Degree/Diploma

· Must have Technical and Business Knowledge


· At least 2 years experience in a technical Network Group/Telecoms environment

· Solid administrative experience – 2 to 3 years

· Some project management exposure


Email razia(at)

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